WARRANTY TERMS & CONDITIONS

▪  Aleoca bicycles are warranted against manufacturers’ defects for ONE (1) YEAR from the date of
   purchase. Upon successful claims, all replacement of parts and components will be undertaken by
   Aleoca Pro Singapore Pte Ltd.

▪  Warranty will be void if damages are caused by unauthorized alterations of the parts and   
   components and/or repairs undertaken by unauthorized persons without the prior approval by Aleoca
   Pro Singapore Pte Ltd.

▪  This warranty does not cover defects due to abuse, misuse, accidents and acts of god.

▪  This warranty does not cover wear and tear of parts and components, damage to paintwork and
   maintenance of bicycles, for example, wheel alignment, gear tuning, punctured tires or cable etc.

▪  Upon submission of warranty claim, proof of purchase must be presented.

▪  Collection and Delivery Service

    In Singapore
    Collection and delivery service^* is available at a nominal fee of S$20 (two-way, inclusive of GST) for
    both servicing and repairs.  Please call our Customer Service Centre at +65 6272 0330.

            Business Hours:
            Monday to Friday            0830hrs to 1700hrs
            Saturday                        0830hrs to 1230hrs
            Closed on Sundays & Public Holidays

     In China
     For all warranty claims, repairs and servicing, please contact our Customer Service Centre at 755-
     000000000. Our friendly Customer Service Officers will attend to your requirements on a case-by-
     case basis. Upon successful warranty claims, Aleoca will courier the replacement parts to you at
     no additional cost.
       ^* This service is available in Singapore only.